Refund Policy

Effective Date: 08/25/2024

At GN Engines Center, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website, [gnenginescenter.com].

1. Processing Time

• All orders are processed within  4-7 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

• Please note that orders are not processed or shipped on weekends or holidays.

2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout. The final shipping cost is determined based on the destination, size, and weight of the package.

• Estimated Delivery Times:

  • Domestic Shipping: 3-7 business days

  • International Shipping: 7-14 business days

Please note that delivery times are estimates and may vary depending on the destination and shipping method selected. Delays caused by couriers, customs, or other factors outside of our control are not the responsibility of GN Engines Center.

3. Shipping Carriers

We use trusted shipping carriers to deliver our products, such as [Insert Carriers, e.g., USPS, FedEx, UPS, DHL, etc.]. The carrier is selected based on the delivery location and shipping option you choose at checkout.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow your package’s progress via the carrier's website. Please allow up to 24 hours for the tracking information to be updated.

5. Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. boxes. Please provide a valid street address for delivery.

• International Shipping: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the buyer's responsibility and are not included in our shipping rates.

6. Delayed or Lost Shipments

While we strive to deliver your order within the estimated time frame, shipping delays can occur due to circumstances beyond our control. If your order is delayed, please contact us, and we will work with the carrier to locate and resolve the issue.

If your package is confirmed lost, we will provide a replacement or refund at no additional cost to you.

7. Damaged or Missing Items

In the event that your order arrives damaged or incomplete, please contact us within [Insert Time Frame, e.g., 7 days] of receipt. Provide detailed photos of the damage or description of the missing items, and we will assist with replacements or refunds.

8. Address Errors

It is the buyer's responsibility to provide accurate shipping information. If you realize that your shipping address is incorrect, please contact us immediately at Email: info@gnenginescenter.com
Phone: +1(607)202-9124. Once an order has been shipped, we cannot change the shipping address, and any additional shipping costs due to address errors are the responsibility of the buyer.

9. Contact Us

If you have any questions or concerns about your shipment, please contact us at:

Email: info@gnenginescenter.com
Phone: +1(607)202-9124
Address:

We appreciate your business and look forward to serving you at GN Engines Center.